Among the many tools that mobile enhancement technicians use, one of the most valuable is ProDemand from Mitchell1. If you’ve spent any time in the automotive service industry, you’ll recognize the classic brown-and-yellow Mitchell service books. The information in these paperbacks is now available to automotive and electronics technicians through a web interface. Let’s look at why it’s smart to choose a retailer who has access to ProDemand’s vehicle information service.
Vehicle Information Access Improves Efficiency
Whether you’ve bought a new car audio system or a remote starter or are having a blind spot monitoring system installed, the technicians working on your car will need to complete several electrical connections to make the product function properly. ProDemand provides the location and color of the wires required to complete the installation. This information eliminates the need to test multiple wires and can help ensure the reliability of the products you’ve purchased. Access to this data is as important to a tech as owning a good digital voltage meter and a set of quality wire strippers.
With vehicle manufacturers working hard to reduce buzzes and rattles, it’s harder than ever to disassemble a vehicle. ProDemand provides technicians with step-by-step procedures for removing panels. Images typically show the location of retaining clips and screws and the correct disassembly order to access radio tuner packs, amplifiers, body control modules and much more. This saves time and dramatically reduces the chance of anything being damaged.
Automotive Electrical Troubleshooting
Imagine that you’re getting ready to leave for work and you see that the factory backup camera on your Ford pickup truck is foggy and washed out. Many dealership service departments charge as much as $800 for a new backup camera. Worse, you still need to pay to have it installed, and its design has proven that it may fail again. A mobile enhancement retailer who has access to vehicle information resourced by Mitchell1 ProDemand can typically integrate a new backup camera into your factory display for dramatically less than a dealership would charge.
General Service Information
Every now and then, a problem with a vehicle can be confused as a side effect of an aftermarket upgrade. Take, for example, the General Motors ignition switch recall in early 2014. More than 12.8 million vehicles worldwide were susceptible to spontaneous engine shutdown because the ignition switch could move out of the run position too easily. Imagine the number of enhancement retailers who had installed remote starter or security systems, only to be blamed for vehicles not functioning properly. ProDemand includes a feature that allows technicians to look up problems common to a vehicle. If your Cobalt or G5 had shut down, but 100 other similar vehicles without any aftermarket equipment reported the same problem, it would likely have been a vehicle manufacturing defect as opposed to a product or installation issue. Armed with this information, you would have known that the dealership needed to fix the ignition switch.
Dedication to Customer Service
You should treat the process of choosing a mobile enhancement retailer to work on your vehicle the same as if you were choosing an artist to paint a portrait or a photographer to shoot wedding photos. You want to qualify their skills and make sure that they have the right tools to deliver the project on time with a level of quality that meets your expectations. Many retailers who use ProDemand include a brief demonstration of the information available to potential clients as part of their shop tour. A retailer’s investment in this resource is a definite sign of their commitment to quality and excellent customer service.
This article is written and produced by the team at www.BestCarAudio.com. Reproduction or use of any kind is prohibited without the express written permission of 1sixty8 media.






One product that most
Aftermarket sound deadening products work the same way. Most sound deadening is sold in sheets or rolls. The material is very dense and has one surface that includes a strong adhesive. Your installer can apply the material to flat metal surfaces like the doors, floor, roof, firewall, rear fenders and trunk of your vehicle.
First, by simply reducing the background noise in your car or truck, you improve the effective signal-to-noise ratio of your stereo. What does this mean? Having less background noise makes it easier for you to hear the quiet parts of your music. Imagine if you were listening to a track at a volume level of 100dB. If you have background noise level of 95 dB, any portion of the song that is around the 95dB level will have to battle with the background noise to be heard. If you can reduce the noise level in your car to 90 dB, you can hear more of your music.
If you watch TV shows like “Detroit Muscle,” “Truck Tech” or “Overhaulin’,” you’ve undoubtedly seen the guys apply a thorough layer of sound deadening material to the floor of some of the coolest hot rods ever. Not only do these materials help keep your vehicle quiet, but they also help block heat from the road, engine, transmission and exhaust from heating up the interior of your vehicle. Dynaliner from Dynamic Control of North America, D-Mat from Design Engineering and the aptly named Heat Barrier from Thermo-Tec are specifically designed to prevent heat transfer into the interior of your vehicle.
There are two common problems that occur with damping materials. First, they simply may not have a strong adhesive or they require extensive surface preparation to stay adhered to a panel. Some damping materials will stick to slightly dusty surfaces without any problems. The second and more important concern is that the material itself is thermally stable. You don’t want the deadening to peel off when it gets hot in the summer. We’ve heard of many cases where vehicle carpets and headliners have needed to be replaced because damping materials turned to a liquid and contaminated them.




Have you ever been driving along and witnessed something that you wish you could have captured on video? It could be a car accident, strange or reckless driving behavior or just something interesting you want to share on social media. We most certainly can’t drive around with our smartphones in our hand, and when something worth recording does happen, we’ve usually missed the opportunity to capture the moment. A dashcam system is the solution. Read on to learn everything you ever wanted to know about dash cameras and how they work.
Dash camera systems are typically wired into the ignition circuit of your vehicle and begin recording as soon as you start your car or truck. There is no need to remember to press a button. Most camera systems include an integrated accelerometer that records forces in all three axes along with the video. This information can be used to show acceleration and braking and cornering forces, as well as to detect impacts in the event of an accident.
As mentioned, most cameras start recording as soon as the vehicle ignition is turned on. Options in the setup menu allow the installer to configure the length, frame rate and the resolution of the video. Typical video lengths are one, three and five minutes. These short lengths make it easy to pick out certain events while ignoring long periods of uneventful driving.
There are two basic styles of 
Another popular camera option is called Parking Mode. When activated, the camera will operate even after the ignition is turned off. Parking Mode works in different ways for different cameras. Some record at a much lower framerate. Some monitor the image for changes (when a person approaches the vehicle, for example) and only start recording when a change is detected. Parking Mode is a great feature for people worried about someone breaking into or vandalizing their vehicle.
Beyond features, buying a dashcam is similar to buying any other video or still picture camera. The amount of information stored depends on the resolution of the camera system, the quality of the image sensor and the optics (lens quality) of the system. If you want a yes or no answer to who caused an accident, any recording system will work. If you are hoping to read a license plate or phone number from the side of a vehicle, you can never have too much resolution. It’s up to you to decide how much is right for your application.
Finally, we should discuss just why it is a great idea to have a dash camera installed in your vehicle. There’s no doubt that a good public shaming on Facebook for someone who cut you off is great entertainment, but the need to